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Frequently Asked Question

FAQ for patients

Taking a Tests

Q. Can I walk into the outpatient lab for a blood test?

If you have consulted a doctor and the clinic has provided you with a completed laboratory request form, you may visit our outpatient labs for a blood test. Patients must produce the completed laboratory request form in order for us to proceed with the doctor's orders.

If you have not consulted a doctor, please do so. As blood test results are best interpreted with clinical findings and family history, you should seek a doctor’s advice so relevant tests for your condition are appropriately analysed. Besides visiting your family physician or specialist, you may wish to have the tests done at any of our Parkway Shenton Medical Group clinics located island wide. Or you may also opt to have tests done at Executive Health Screeners, located within our hospital premises.

After your consultation with the doctor, the clinic will assist to complete a laboratory request form and you may have your blood samples drawn either at the clinic or at one of our outpatient laboratories.

Q. How long must I fast if required?

If the tests you are doing require fasting, you should fast for at least 12 hours after a normal meal.

Q. Can I drink while fasting?

You can drink plain water during the fasting period

Q. Where can I go for my blood to be drawn?

You may visit us at any of our outpatient laboratories during office hours with a Laboratory Request Form signed by your doctor.

Test Result

Q. Where can I get my laboratory report after a blood screening?

Your laboratory report will be sent to your doctor when completed.

Q. Can test results be sent to me directly?

Test results will only be released directly to the physician who ordered the tests. This is because test results need to be reviewed in consultation with a physician for an in depth explanation and interpretation of your results.

Q. Who should explain to me about my laboratory results?

Laboratory results should only be interpreted together with clinical findings and family history, therefore your doctor is the best person to interpret your laboratory results.

Q. How soon can I get my results?

Different tests have different turnaround time for the completion of the tests. It can range between an hour to 14 days. Please check with your doctor.

Payment

Q. My doctor has asked me to pay for my blood tests at the laboratory. What mode of payment do you accept?

We accept cash, major credit cards and NETS.

Q. Can I walk into the outpatient lab for a blood test?

If you have consulted a doctor and the clinic has provided you with a completed laboratory request form, you may visit our outpatient labs for a blood test. Patients must produce the completed laboratory request form in order for us to proceed with the doctor's orders.

If you have not consulted a doctor, please do so. As blood test results are best interpreted with clinical findings and family history, you should seek a doctor’s advice so relevant tests for your condition are appropriately analysed. Besides visiting your family physician or specialist, you may wish to have the tests done at any of our Parkway Shenton Medical Group clinics located island wide. Or you may also opt to have tests done at Executive Health Screeners, located within our hospital premises.

After your consultation with the doctor, the clinic will assist to complete a laboratory request form and you may have your blood samples drawn either at the clinic or at one of our outpatient laboratories.

Q. How long must I fast if required?

If the tests you are doing require fasting, you should fast for at least 12 hours after a normal meal.

Q. Can I drink while fasting?

You can drink plain water during the fasting period

Q. Where can I go for my blood to be drawn?

You may visit us at any of our outpatient laboratories during office hours with a Laboratory Request Form signed by your doctor.

Q. Where can I get my laboratory report after a blood screening?

Your laboratory report will be sent to your doctor when completed.

Q. Can test results be sent to me directly?

Test results will only be released directly to the physician who ordered the tests. This is because test results need to be reviewed in consultation with a physician for an in depth explanation and interpretation of your results.

Q. Who should explain to me about my laboratory results?

Laboratory results should only be interpreted together with clinical findings and family history, therefore your doctor is the best person to interpret your laboratory results.

Q. How soon can I get my results?

Different tests have different turnaround time for the completion of the tests. It can range between an hour to 14 days. Please check with your doctor.

Q. My doctor has asked me to pay for my blood tests at the laboratory. What mode of payment do you accept?

We accept cash, major credit cards and NETS.